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Our Guarantee
The Betel guarantee is simple: provide customers with 100% satisfaction with the items we sell in our ship. If you are unhappy with our service or product or in need of help, drop us an email to service@Betel.com and we will work with you to find a balanced solution
We offer a 30-day return guarantee:
If you receive any item not meeting your expectations, you have 30 days from the date of delivery to request a return and a refund. . Please refer to our Cancel & Return Policy for more detailed information about returns. We guarantee that we will do our best to resolve your issue as quickly and thoroughly.
We guarantee you a quick response:
Our support team pledges that we answer your inquiries within 48 business hours.
We guarantee your privacy will be respected:
We will not distribute or sell your email address, receipt information or any other personal information to 3rd parties. If you want to know more about how we use your information, please refer to our Privacy Policy.
We guarantee you a superior quality product:
Items we sell on our website has a material or workmanship warranty for a period of One (1) year following the date of purchase, provided that the product is used in a home environment. This limited warranty does not cover damages and defects due to abuse, negligence, misuse, intentional/accidental damage, damaged caused due to modification or when repairs have been made by anyone other than parties explicitly authorized by Betel.
Please note that the warranty is not transferable and cannot be extended to other merchandise. Warranty is only supported for orders that were placed throughout Betel.com. The warranty is only valid when the product is used for its intended purpose and under normal use.
